FAQs

Frequently Asked Questions


FAQs for staff (click here)

Your ID card is your library card

Printing and photocopying costs 10 cents per A4 page. You can add money to your account at Reception in the Admin building. Scanning is free.

How long can I have books and DVDs out for?
Books: 4 weeks
DVDs: 1 week
Magazines/Journals: 1 week
TOIEC/IELTS books: 14 days

Why can’t I access the databases or ebooks?
Check if you are signed up for an OpenAthens account. You will need to be a current staff or student to obtain this.

How do I book a Library tutorial room?
We keep a booking diary at the Information Desk. Contact us with the room you wish to book, time and duration required. Bookings are display on a small whiteboard outside Lib1 each day. Rooms are booked on a first come, first served basis. Rooms may be booked by staff for a semester at a time if you have a regular class.

How do I find books?

Search on the Library catalogue

What if the book or DVD I want isn’t on the shelf?
If the item you want is on loan to someone else, ask a librarian to put a reserve on it. We will let you know when it’s returned. If the our library doesn’t have the book you need, we may be able to get it from another library.

How do I return my books?
Put them in the slot marked “Returns” at the desk.

Where do I get the textbooks for my papers?
Textbooks assigned for a paper are held behind the library desk. To get them, please ask at the desk. Please have the name of the textbook, the name of the paper, and the name of your lecturer ready.

There are three kinds of textbooks. Some textbooks are paid for as part of your course fees and are yours to keep. Some textbooks are library books which you have for the term and need to return when you finish your paper. Some textbooks are on Desk Reserve; these may be for library use only, or on short (e.g. three day) loan.

Printing, copying and laminating

Printing and photocopying costs 10 cents per A4 page. You can add money to your account at Reception in the Admin building. Scanning is free. If you need help with copying or scanning, please ask.

Please note that generally we are not able to provide colour printing or photocopying. Please ask at Reception in the Admin building if you need to print in colour.

  1. How do I print from a laptop?
    From your online PaperCut account. Select "Web Print" and follow the steps on screen.

  2. How much do laminating pouches cost?
    30 cents each for A4 pouches and 40 cents each for the A3 size. These can be bought at the library desk (please bring coins). 

 Library rules

  1. Quiet areas are for quiet. If you want to talk, stay in the group study areas
  2. Food and drink are allowed (but no smelly foods, please)
  3. Please go outside to make phone calls
  4. Children must be supervised at all times
  5. IPU New Zealand policies & procedures must be observed at all times