Pastoral Care

Education (Pastoral Care for International Students) Code of Practice 2016

At IPU New Zealand, we take the pastoral care of students seriously and make provisions to ensure the comfort, safety and well being of all students.  As we enrol international students, IPU New Zealand is required to be a signatory of the Education (Pastoral Care for International Students) Code of Practice 2016.  It is mandatory for all education providers in New Zealand that enrol international students. NZQA is the administrator of the code.


The code provides a framework for
 service delivery by educational providers and their agents
 to international students.  The Code sets out the minimum standards of advice and care that are expected of educational providers with respect to international students.  The Code applies to pastoral care and provision of information only, and not to academic standards


Through our dedicated student services team, we are continually evaluating our systems and procedures to ensure we are delivering the best service possible to our students.  This includes talking and listening to students and staff ensuring we have information that is relevant to them and to IPU New Zealand.

Copies of the Code are available from the New Zealand Ministry of Education website at

and the NZQA website at